Frequently Asked Questions
A forwarding service allows you to receive goods at a specific port, and then have them forwarded to your preferred destination. This can be useful for international shipping, relocation.
Ocean freight forwarding is the process of arranging and managing the shipment of goods via ocean carriers.
Yes, we offer both domestic and international forwarding services. We work with reliable couriers to ensure your shipments reach any destination worldwide.
Certain items may be restricted due to international shipping regulations or local laws. Please refer to our Prohibited Items List for a detailed list of what cannot be forwarded.
You can track your shipments online with your reference numbers or send us an email or a call.
Delivery times depend on the destination and shipping method chosen. Please reach out to us to have an estimate based on your business.
Shipping documents typically include the Bill of Lading, Commercial Invoice, Packing List, and Certificate of Origin. Your dedicated representative will guide you through the process.
Yes, we offer a package consolidation service depending on your cargo size, frequency, and the destination with the goods will be headed.
We take care of your cargo like it’s our own. But we also offer cargo insurance, which can be bought separately at the time of booking.
Yes! Our customer support team is available to assist you with any questions or issues. You can contact us through our contact page or via email at info@swiftfreight.ca
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